Sanctuary Garden Resort

romblon island

Sanctuary Garden Resort

The best place in the island. The hospitality of the owner Mr Edgar and his wife,They are both very kind and friendly. We felt like we are not just a guest. The room is clean and espicially the restroom. In just a small island this place is more than perfect compare to any other place we been. To there staff espicially Bong who always been helpful to us.. This guy is amazing he only smile.. We highly recommend this place for your stay in Sibuyan.. You feel like home, very quite, clean, the food is fresh.

This place is located in very beautiful nature setting. We stayed at the executive bungalow that had a nice balcony and very clean and spacious bathroom. Nothing to complain about the accommodation at all.

However, nothing else we experienced in this place was satisfying. We read a lot of nice reviews about the staff but our experience was totally opposite. All the staff were very young girls who barely spoke any english. They were clearly not taught any basic customer service skills and made us feel absolutely uncofortable and not appriciated with their rudeness. Nobody around the resort greeted us, usually not even when we first greeted them. They didn’t understand basic questions and were not cabable of helping us planning our stay in Sibuyan.

We booked and prepaid this resort for four nights in advance but left after one night. We figured it’s better to loose money for 3 nights than to stay here. We even requested to meet the owner but this was never arranged for us.

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